QUICK PRODUCT SEARCH
ADVANCED SEARCH

    Approvals

  • ATEX Ex d
  •  
  • ATEX Ex ia
  •  
  • ATEX Ex N
  •  
  • CCOE
  •  
  • Class 1E
  •  
  • CRN
  •  
  • CU TR EAC Exd
  •  
  • CU TR EAC Exia
  •  
  • Ex GOST R & RTN Permit
  •  
  • GGTN-K Permit
  •  
  • GPN Permit (Belarus)
  •  
  • HAF604
  •  
  • IECEx Ex d
  •  
  • IECEx Ex ia
  •  
  • INMETRO Ex d
  •  
  • NEC 500 Expl.
  •  
  • NEC 500 IS
  •  
  • PED CAT IV
  •  
  • RCC-E
  •  
  • SIL
  •  
  • SIL 1
  •  
  • SIL 2
  •  
  • SIL 3
  •  

    Measurement

  • Differential pressure
  •  
  • Flow
  •  
  • Level
  •  
  • Pressure
  •  
  • Steam & Water
  •  
  • Temperature
  •  

    Product class

  • Accessories
  •  
  • Boiler Water Level Controls
  •  
  • Conductivity Probe
  •  
  • Controller
  •  
  • Diaphragm Seals
  •  
  • Flow Elements
  •  
  • Gauges
  •  
  • Handheld Communicator
  •  
  • Hydrastep / Hydratect
  •  
  • Mobrey
  •  
  • Switches
  •  
  • Transmitters
  •  

    Series

  • Compact Series
  •  
  • D-Series
  •  
  • Digital Series
  •  
  • Industrial Series
  •  
  • Performance Series
  •  
  • Sentry Series
  •  
  • Volume Series
  •  


Service Bulletin – SB/OEM/08-001 – AUG 2026

SB/OEM/08-001                                                                                                                                                                   AUG 2026

Subject: Non-Genuine manufactured parts being used with OEM Products

A. Products Affected

All Hydrastep and Hydratect electronic gauging system models within United Kingdom & EU. Refer to ANNEXE A & ANNEXE B for graphical representation of the components and system..

B. Reasons for Bulletin

To advise operators and service technicians that the use of Non-OEM Manufactured parts – specifically Electrodes – within a Hydrastep or Hydratect system will invalidate the PED and SIL Certification of that system.

C. Category

Procurement Planning, Maintenance Practices, Field Level.

D. Description

Delta Mobrey UKCA, CE, PED and SIL2 certification is only applicable to a complete OEM system that has been fully tested with an OEM controller. This includes cables, water column and electrodes assembled as a system.

The certification IES/CAT0000530347-B1, PED2014/68/EU and SIL-IEC 61508 will be void, in the event of a Non-OEM component, being introduced to the electronic gauging system.

The use of non-OEM components can have an adverse effect on the lifecycle of the other components and can cause faults, trips and give erroneous readings when in operation.

E. Implementation

Operators and service technicians must ensure that only OEM manufactured components and electrodes are fitted and used with the OEM product to maintain compliance with all applicable certifications of the complete system.

Any Non-OEM electrodes or components currently in use should be replaced at the next service interval – or as soon as practicable – to restore CE, PED, and SIL certification to the full system.

F. Planning Information

For further information please contact your local Customer Support centre.

ANNEXE A

The below graphical illustration identifies key components for our

Hydrastep system:

Item Description Item Description
A Water Column (pressure vessel)* B Electrode Set (LP has a unique gasket)
C Electrode control & signal cable(s) D Hydrastep Control Unit & Cabinet
E Optional Remote Display Unit F Optional 4-20mA / Analogue output Card & Cable

ANNEXE B

The below graphical illustration identifies key components for our Hydratect system:

Item Description Item Description
A Water Column (pressure vessel)* B Electrode & Insert
C Electrode control & signal cable(s) D Hydratect Control Unit & Cabinet
E Optional 4-20mA / Analogue output Card & Cable

Our Customer Support Centres

Delta Mobrey USA & Canada

Tel: +1 281 758 9038

Email: dmusa@delta-mobrey.com

Delta Mobrey NEA

Tel: +86 (0)10 5976 7200

Email: china@delta-mobrey.com

Delta Mobrey Europe

Tel: +39 02 97274096

Email: europesales@delta-mobrey.com

Delta Mobrey South Americas

Tel: +44 (0) 1252 729 140

Email: americasales@delta-mobrey.com

Delta Mobrey Middle East & Africa

Tel: +968 7962 1608 / 7880 9083

Email: mideastsales@delta-mobrey.com

Delta Mobrey South East Asia

Tel: +603-4144 2673 / 2674

Email: malaysiasales@delta-mobrey.com

Alternatively, you can contact the Customer Service Department by email: service@delta-mobrey.com

All correspondence to: Delta Mobrey Ltd,
Hudson House,
Albany Park,
Camberley, Surrey
GU16 7PL
United Kingdom

For access to our technical data sheets (TDS) installation and operator’s manual (IOM) please visit our website and you will find all associated documentation, for our products under the documents tab on the product web page.

Delta Mobrey Logo
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.