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		<title>Service Bulletin &#8211; SB/OEM/08-001 &#8211; AUG 2026</title>
		<link>https://www.delta-mobrey.com/servicebulletin-08-001-aug26/</link>
		
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		<pubDate>Fri, 24 Jan 2025 14:50:56 +0000</pubDate>
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					<description><![CDATA[<p>The post <a href="https://www.delta-mobrey.com/servicebulletin-08-001-aug26/">Service Bulletin &#8211; SB/OEM/08-001 &#8211; AUG 2026</a> appeared first on <a href="https://www.delta-mobrey.com">Delta Mobrey</a>.</p>
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				<div class="et_pb_text_inner"><p><strong>SB/OEM/08-001                                                                                                                                                                   AUG 2026</strong></p>
<h3 style="color: #1f2f64;"><strong>Subject: Non-Genuine manufactured parts being used with OEM Products</strong></h3>
</p>
<ul>
<li><strong><a href="https://www.delta-mobrey.com/wp-content/uploads/2026/07/SB-C-ALL-08-001-Non-OEM-Parts.pdf" target="_blank" rel="noopener">Download Full Service Bulletin PDF</a></strong></li>
</ul>
<h5 style="color: #1f2f64;"><strong>A. Products Affected</strong></h5>
<p>All Hydrastep and Hydratect electronic gauging system models within United Kingdom &amp; EU. Refer to <strong>ANNEXE A</strong> &amp; <strong>ANNEXE B</strong> for graphical representation of the components and system..</p>
<h5 style="color: #1f2f64;"><strong>B. Reasons for Bulletin</strong></h5>
<p>To advise operators and service technicians that the use of <strong>Non-OEM Manufactured</strong> parts &#8211; specifically Electrodes &#8211; within a Hydrastep or Hydratect system will <strong>invalidate the PED and SIL Certification</strong> of that system.</p>
<h5 style="color: #1f2f64;"><strong>C. Category</strong></h5>
<p>Procurement Planning, Maintenance Practices, Field Level.</p>
<h5 style="color: #1f2f64;"><strong>D. Description</strong></h5>
<p>Delta Mobrey <strong>UKCA, CE, PED</strong> and <strong>SIL2</strong> certification is only applicable to a complete OEM system that has been fully tested with an OEM controller. This includes cables, water column and electrodes assembled as a system.</p>
<p>The certification <strong>IES/CAT0000530347-B1, PED2014/68/EU</strong> and <strong>SIL-IEC 61508</strong> will be void, in the event of a Non-OEM component, being introduced to the electronic gauging system.</p>
<p>The use of non-OEM components can have an adverse effect on the lifecycle of the other components and can cause <strong>faults, trips and give erroneous readings</strong> when in operation.</p>
<h5 style="color: #1f2f64;"><strong>E. Implementation</strong></h5>
<p>Operators and service technicians must ensure that <strong>only OEM manufactured components and electrodes</strong> are fitted and used with the OEM product to maintain <strong>compliance</strong> with all applicable certifications of the complete system.</p>
<p><strong>Any Non-OEM</strong> electrodes or components currently in use should be <strong>replaced</strong> at the next service interval &#8211; or as soon as practicable &#8211; to <strong>restore CE, PED,</strong> and <strong>SIL certification</strong> to the full system.</p>
<h5 style="color: #1f2f64;"><strong>F. Planning Information<br /></strong></h5>
<p>For further information please contact your local Customer Support centre.</p>
<h5 style="color: #2336a; text-align: center;"><strong>ANNEXE A<br /></strong></h5>
<p style="text-align: center;">The below graphical illustration identifies key components for our</p>
<p style="color: #2336a;">Hydrastep system:</p>
<p><img loading="lazy" decoding="async" class="wp-image-24308 aligncenter" src="https://www.delta-mobrey.com/wp-content/uploads/2025/11/ANNEXE-A-Service-Bulletin-Hydrastep.jpg" width="641" height="346" /></p>
<table>
<tbody>
<tr>
<th>Item</th>
<th>Description</th>
<th>Item</th>
<th>Description</th>
</tr>
<tr>
<td>A</td>
<td>Water Column (pressure vessel)*</td>
<td>B</td>
<td>Electrode Set (LP has a unique gasket)</td>
</tr>
<tr>
<td>C</td>
<td>Electrode control &amp; signal cable(s)</td>
<td>D</td>
<td>Hydrastep Control Unit &amp; Cabinet</td>
</tr>
<tr>
<td>E</td>
<td>Optional Remote Display Unit</td>
<td>F</td>
<td>Optional 4-20mA / Analogue output Card &amp; Cable</td>
</tr>
</tbody>
</table>
<h5 style="color: #23336a; text-align: center;"><strong><br />ANNEXE B<br /></strong></h5>
<p style="text-align: center;">The below graphical illustration identifies key components for our Hydratect system:</p>
<p><img loading="lazy" decoding="async" class="wp-image-24308 aligncenter" src="https://www.delta-mobrey.com/wp-content/uploads/2026/07/ANNEXE-B-Hydratect-System.png" width="641" height="346" /></p>
<table>
<tbody>
<tr>
<th>Item</th>
<th>Description</th>
<th>Item</th>
<th>Description</th>
</tr>
<tr>
<td>A</td>
<td>Water Column (pressure vessel)*</td>
<td>B</td>
<td>Electrode &amp; Insert</td>
</tr>
<tr>
<td>C</td>
<td>Electrode control &amp; signal cable(s)</td>
<td>D</td>
<td>Hydratect Control Unit &amp; Cabinet</td>
</tr>
<tr>
<td>E</td>
<td>Optional 4-20mA / Analogue output Card &amp; Cable</td>
</tr>
</tbody>
</table></div>
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<h3 style="font-family: Swiss-721-Condensed; font-size: 25px; font-weight: 400; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64; line-height: 30px; margin-top: 10px;">Our Customer Support Centres</h3>
<p style="font-family: Swiss-721-Condensed; font-size: 14px; font-weight: 170; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64;">Delta Mobrey USA & Canada</p> <p style="color: #fff; font-size: 14px;">
  Tel: +1 281 758 9038</p> <p style="color: #fff; font-size: 14px;">Email: <a href="mailto:dmusa@delta-mobrey.com">dmusa@delta-mobrey.com</a>
<p style="font-family: Swiss-721-Condensed; font-size: 14px; font-weight: 170; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64;">Delta Mobrey NEA</p> <p style="color: #fff; font-size: 14px;">
  Tel: +86 (0)10 5976 7200</p> <p style="color: #fff; font-size: 14px;">Email: <a href="mailto:china@delta-mobrey.com">china@delta-mobrey.com</a>
<p style="font-family: Swiss-721-Condensed; font-size: 14px; font-weight: 170; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64;">Delta Mobrey Europe</p> <p style="color: #fff; font-size: 14px;">
  Tel: +39 02 97274096</p> <p style="color: #fff; font-size: 14px;">Email: <a href="mailto:europesales@delta-mobrey.com">europesales@delta-mobrey.com</a>
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<p style="font-family: Swiss-721-Condensed; font-size: 14px; font-weight: 170; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64;">Delta Mobrey South Americas</p> <p style="color: #fff; font-size: 14px;">
  Tel: +44 (0) 1252 729 140</p> <p style="color: #fff; font-size: 14px;">Email: <a href="mailto:americasales@delta-mobrey.com">americasales@delta-mobrey.com</a>
<p style="font-family: Swiss-721-Condensed; font-size: 14px; font-weight: 170; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64;">Delta Mobrey Middle East & Africa</p> <p style="color: #fff; font-size: 14px;">
  Tel: +968 7962 1608 / 7880 9083</p> <p style="color: #fff; font-size: 14px;">Email: <a href="mailto:mideastsales@delta-mobrey.com">mideastsales@delta-mobrey.com</a>
<p style="font-family: Swiss-721-Condensed; font-size: 14px; font-weight: 170; letter-spacing: -1px; text-transform: uppercase; color: #1f2f64;">Delta Mobrey South East Asia</p> <p style="color: #fff; font-size: 14px;">
  Tel: +603-4144 2673 / 2674</p> <p style="color: #fff; font-size: 14px;">Email: <a href="mailto:malaysiasales@delta-mobrey.com">malaysiasales@delta-mobrey.com</a>
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				<div class="et_pb_text_inner"><p>Alternatively, you can contact the Customer Service Department by email: <a href="mailto:service@delta-mobrey.com">service@delta-mobrey.com</a></p>
<p></p>
<p>All correspondence to: Delta Mobrey Ltd,<br />
Hudson House,<br />
Albany Park,<br />
Camberley, Surrey<br />
GU16 7PL<br />
United Kingdom</p>
<p>For access to our technical data sheets (TDS) installation and operator’s manual (IOM) please visit our website and you will find all associated documentation, for our products under the documents tab on the product web page.</p></div>
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<p>The post <a href="https://www.delta-mobrey.com/servicebulletin-08-001-aug26/">Service Bulletin &#8211; SB/OEM/08-001 &#8211; AUG 2026</a> appeared first on <a href="https://www.delta-mobrey.com">Delta Mobrey</a>.</p>
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